Shipping & Returns

Shipping
Orders are dispatched within 1–3 business days and shipped with tracking. Delivery across Europe usually takes 3–8 business days, depending on the destination. Orders over 850 zł (approx. €200) ship free to Poland and most European countries. See all shipping rates and delivery times.

Returns
You can withdraw from your purchase within 14 days of delivery. Please return items unworn, in their original condition and packaging, and contact us at info@mur.jewelry before sending a return. Custom pieces and pierced earrings with an opened hygiene seal cannot be returned. Read our Return & Refund Policy.

Faulty or damaged items
If your piece arrives damaged or faulty, contact us with your order number and photos — we will repair, replace or refund it. Your statutory rights are not affected.